Effective Date: 21 January 2025
Click Across (“we,” “our,” or “us”) operates the website www.clickacross.com (the “Website”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our Website, in compliance with the General Data Protection Regulation (GDPR).
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Data Controller
The data controller responsible for your personal data is:
Click Across
Owner: Larisa Madalina Visovan
Address: Willemoesgade 68, København Ø, 2100
Email: [email protected]
2. Information We Collect
We may collect and process the following types of personal data:
2.1 Information You Provide
- Contact Information: When you fill out a form on our Website or contact us, we collect your name, email address, phone number, and any other details you provide.
- Business Information: If you are a business client, we may collect details about your company and services for the purposes of collaboration.
2.2 Automatically Collected Information
When you visit our Website, we may collect:
- IP Address
- Browser type and version
- Time zone settings and location
- Operating system and platform
- Pages you visit and the time spent on them
- Cookies and similar tracking technologies (see Section 7).
2.3 Third-Party Data
We may receive data from third-party platforms or tools that integrate with our services (e.g., analytics tools like Google Analytics).
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide and improve our services: To respond to inquiries, fulfill requests, and manage client relationships.
- To analyze Website performance: To understand visitor behavior and improve user experience.
- To comply with legal obligations: To ensure compliance with GDPR and other regulations.
- To send marketing communications: If you opt-in to receive updates or newsletters, we may send information about our services.
- To ensure security: To protect our Website and users against fraud and unauthorized access.
4. Legal Basis for Processing Data
We process your personal data based on the following legal grounds:
- Consent: When you provide consent to process your data for specific purposes (e.g., subscribing to our newsletter).
- Legitimate Interests: For activities like responding to inquiries or analyzing Website performance.
- Contractual Obligation: To fulfill agreements we enter into with you.
- Legal Compliance: To comply with legal or regulatory requirements.
5. Data Storage
We store your personal data securely using industry-standard encryption and access controls to prevent unauthorized access, alteration, or disclosure. Data is stored on servers located within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure it is protected through appropriate safeguards such as Standard Contractual Clauses (SCCs).
6. Data Sharing
We do not sell or rent your personal data. However, we may share your data in the following scenarios:
- Service Providers: With trusted third-party vendors (e.g., hosting services, analytics tools) who process data on our behalf.
- Legal Requirements: If required to comply with legal obligations or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your data may be transferred to the new owner.
7. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience and analyze performance.
- Types of Cookies:
- Necessary cookies for Website functionality.
- Analytical cookies to understand user behavior.
- Marketing cookies for targeted advertising (only if consent is provided).
You can manage your cookie preferences through your browser settings or by using the cookie consent banner on our Website.
8. Users’ Rights Under GDPR
As an EU resident, you have the following rights under GDPR:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Correct inaccuracies in your personal data.
- Right to Erasure: Request deletion of your personal data where applicable.
- Right to Restrict Processing: Limit the ways we process your data.
- Right to Data Portability: Obtain a copy of your data in a commonly used format.
- Right to Object: Object to the processing of your data for specific purposes.
- Right to Withdraw Consent: Withdraw consent for data processing at any time.
To exercise your rights, please contact us at [email protected]. We will respond to your request within one month.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These measures include:
- Encryption of sensitive data during transmission.
- Secure storage systems with restricted access.
- Regular security assessments and updates.
While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.
- Inquiries and Contact Data: Retained for up to 2 years after our last interaction.
- Analytics Data: Retained for a period of 26 months, as per Google Analytics guidelines.
11. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. The latest version will always be available on this page.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Click Across
Owner: Larisa Madalina Visovan
Address: Willemoesgade 68, København Ø, 2100
Email: [email protected]
Last Updated: 21 January 2025